FAQ
When will I get my order?
DUE TO COVID-19 EXPECT FULFILLMENT DELAY. APPROXIMATELY 2 - 3 WEEKS FOR PROCESSING. INTERNATIONAL: 2- 4 WEEKS FOR PROCESSING STANDARD SHIPPING ON DOMESTIC ORDERS - PLEASE ALLOW 2-3 BUSINESS DAYS FOR YOUR ORDER TO PROCESS AND 3-5 DAYS TO SHIP. DEPENDING ON THE DESTINATION COUNTRY INTERNATIONAL ORDERS CAN TAKE BETWEEN 4 TO 14 DAYS TO DELIVER.
What is your return policy?
ALL ITEMS THAT ARE OF A LIMITED RELEASE OR SALE ITEMS ARE CONSIDERED FINAL SALE AND CANNOT BE ALTERED.
What payment methods do you accept?
For USA domestic customers, we accept most major credit cards (including Visa, MasterCard, American Express, Discover, JCB, Diner's Club) as well as PayPal, Apple Pay, Google Pay, and Amazon Pay. As well as some crytocurrencies Bitcoin, Bitcoin Cash, DAI, Ethereum, Litecoin, Dogecoin, and USD Coin.
What are your international shipping policies?
INTERNATIONAL: 2- 4 WEEKS FOR PROCESSING
Do you charge sales tax?
Yes, we charge sales tax within the United States, calculated by the state and county to which your order is shipping.
Where do you ship from?
Orders ship from our headquarters in California.
What size should I choose? How do the clothes fit?
All garments fit true-to-size, for a looser fit, buy a size up.
Who should I contact if I have further questions?
Please contact us at info.iconicluxury@gmail.com and we will get back to you as soon as possible.